Your Privacy Is Our Priority

At Aperture Canvas, we believe that trust is the foundation of every successful partnership. This Privacy Policy details how we collect, use, and protect your information, ensuring transparency and confidentiality throughout our web design and digital projects.

Contact Us About Privacy Concerns

Privacy Policy Overview

Effective Date: October 26, 2023
Last Updated: October 26, 2023

This Privacy Policy outlines the practices of Aperture Canvas regarding the collection, use, and disclosure of information we receive from users of our website (aperturecanvas.com) and clients utilizing our web design services. We are based in San Francisco, CA, and are committed to complying with applicable data protection laws, including GDPR and CCPA where relevant.

Scope of This Policy

This policy applies to all information collected and processed by Aperture Canvas in connection with providing our services, including custom website design, responsive web development, e-commerce solutions, brand identity creation, UI/UX design, content management system integration, and website maintenance.

For any questions or concerns regarding this policy, please contact us at info@aperturecanvas.com or call us at (415) 895-7721.

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Ensuring your digital peace of mind through robust privacy practices.

Information We Collect

Aperture Canvas collects various types of information to provide and improve our services, communicate effectively, and fulfill client project requirements. This information falls into two main categories:

1. Personal Information

This includes any information that can be used to identify you directly or indirectly. We collect personal information when you:

  • Engage for Consultation or Project: Name, company name, address, email address, phone number, and project-specific details necessary for design and development work.
  • Submit Contact Forms: Information provided when you inquire about our services or request a quote.
  • Direct Communications: Information exchanged during phone calls, emails, or meetings related to your project or inquiries.

2. Technical and Usage Information

When you visit our website, we may automatically collect certain technical data:

  • Log Data: IP address, browser type, operating system, referring pages, pages visited, and time spent on our site. This helps us understand website traffic and user behavior.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, analyze site usage, and support our marketing efforts. This includes strictly necessary cookies, performance cookies, and functionality cookies. You can manage your cookie preferences through your browser settings.
  • Third-Party Integrations: Our website may use third-party services (e.g., Google Analytics for traffic analysis, social media plugins). These services may collect information according to their own privacy policies. We do not control their practices.

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

We use the following types of cookies:

  • Strictly Necessary Cookies: Essential for the website to function correctly (e.g., navigation, secure areas).
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works.
  • Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content for you.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

How We Use and Protect Your Information

Your data security is paramount to Aperture Canvas. We apply rigorous measures to safeguard your information and ensure it is used only for legitimate business purposes related to your project and our services.

Purpose of Data Usage

We use the collected information for purposes including, but not limited to:

  • Service Delivery: To provide and manage the web design and development services you request.
  • Communication: To respond to your inquiries, provide project updates, and send important service-related notices.
  • Improvement: To analyze website usage and client feedback to enhance our services and website functionality.
  • Legal Compliance: To comply with legal obligations and enforce our terms and policies.

Data Sharing Limitations

Aperture Canvas does not sell or rent your personal information to third parties. We may share information with:

  • Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., hosting providers, analytics services), under strict confidentiality agreements.
  • Legal Requirements: When required by law or in response to valid legal requests (e.g., court order, subpoena).

Security Measures and Encryption Protocols

We implement a comprehensive suite of technical and organizational security measures to protect your information:

  • Bank-Level Encryption: All client communications and data transfers are secured using industry-standard SSL/TLS encryption.
  • Secure Data Storage: Client project files and sensitive data are stored on secure servers with robust access controls and regular backups.
  • Access Controls: Access to personal information is restricted to authorized personnel who require it for legitimate business purposes.
  • Staff Training: Our team members undergo regular privacy and data security training to ensure adherence to best practices.
  • Regular Security Audits: We conduct periodic reviews of our security practices and systems to identify and mitigate potential vulnerabilities.
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Our commitment to safeguarding your digital assets with advanced security.

Your Privacy Rights and Controls

We respect your privacy rights and provide mechanisms for you to control your personal information held by Aperture Canvas:

Accessing, Correcting, and Deleting Your Information

  • Right to Access: You have the right to request copies of your personal data we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

Opting Out of Communications

If you no longer wish to receive marketing communications from us, you may opt-out by following the unsubscribe link in our emails or by contacting us directly.

Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Complaint Procedures

Should you have any concerns about our privacy practices, we encourage you to contact us directly to resolve the issue. If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.